Provider Approval is the official authorisation granted by your state or territory Regulatory Authority under the National Law. It confirms that you have the knowledge, capacity, and commitment to operate a childcare service in Australia. Without Approved Provider status, you cannot legally operate a childcare service.

The Regulatory Authority must make a decision within 60 calendar days of receiving a complete and valid application. This timeframe does not begin until all required documents have been submitted. Missing documents will delay the process, so we recommend preparing everything before you apply.

The Provider Knowledge Assessment is a mandatory open book assessment required as part of the Provider Approval process. It tests your understanding of the National Law, National Regulations, and your obligations as an Approved Provider. Preparation is essential. Our courses are designed specifically to help you pass with confidence.

No formal childcare qualification is required to apply for Provider Approval. However, you must demonstrate that you are a fit and proper person and that you have a sound understanding of your responsibilities under the National Quality Framework. Our courses will help you build that knowledge.

he course includes 10 structured video lessons covering all 7 National Quality Standard Quality Areas, plus a bonus online mock test included free with full course enrolment. Lesson 1 is available as a free preview so you can experience the course before you commit.

Yes. Our Provider Knowledge Assessment preparation course is available in both English and Chinese. Both versions include the same 10 lessons and the bonus online mock test.

Yes. All courses are fully flexible. You study at your own pace, with no live sessions and no deadlines. Study anytime, anywhere, on any schedule that works for you.

You have access to all course materials for 12 months from your enrolment date. During that time you can revisit any lesson as many times as you need.

You can access the course on up to 2 devices per enrolment. If you need access on additional devices, please contact us to discuss your situation.

Our learning support team is available to assist you for 12 months from your enrolment date. During this period, you can contact us with any questions about the course content at any time.

Course access and learning support both run for 12 months from your enrolment date. If you need to continue beyond this period, please contact us to discuss your options. Special conditions may be considered on a case by case basis.

Provider Approval authorises you as the provider. It confirms that you are fit and proper to operate a childcare service. Service Approval is a separate application that authorises a specific childcare service at a specific location. You must have Provider Approval before you can apply for Service Approval. Our Grow Your Childcare Business services can support you through the Service Approval process.

Yes. Once you have obtained your Approved Provider status, our Business Services team can support you through Service Approval, CCS Approval, and long term business growth. Visit our Grow Your Childcare Business page to find out more.

If you are working towards Provider Approval, start by exploring our Become an Approved Provider page and our Provider Knowledge Assessment courses. If you are ready to grow your childcare business, visit our Grow Your Childcare Business page. If you are not sure where to begin, contact us and we will point you in the right direction.

You can reach us through the Contact page on our website. We aim to respond to all enquiries promptly.